ERP training for every desk

Every track is a set of numbered modules. Each module is a few skills, each skill a guided lesson and a scored test, and the module ends with an exam.

• Customer Service and Sales

  CSR · Inside Sales · Pricing

  Customer service reps, inside sales and pricing staff learn order entry, quotes, returns and contract prices on a copy of your ERP. Every order they save is scored against what the customer actually asked for. (9 modules, 38 skills.)

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• Purchasing

  Purchasing

  Buyers set up vendors, suppliers and items, raise purchase orders by hand, and reorder by Min/Max, order point and EOQ, all against realistic stock and demand in the sandbox. (3 modules, 11 skills.)

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• Warehouse

  Warehouse

  Warehouse staff put stock away, write off damage, post cycle counts, send and receive branch transfers, and receive POs that come in over or short. The sandbox tracks every bin, so a wrong move shows up in the count. (3 modules, 11 skills.)

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• Accounting

  AR · AP · GL

  Accounts receivable applies cash, manages credit and collections. Accounts payable runs the three-way match, pays vendors and voids checks. General ledger posts accruals, reclasses and depreciation, then closes the month. (8 modules, 32 skills.)

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